ice-300x199Our snow policy is based on a philosophy that no one should feel they have to risk life and limb to avoid a cancellation fee. Therefore…

If we don’t feel our staff can drive safely, we will call and/or e-mail you and ask to reschedule. Please call your therapist and double check if you have not heard from him or her and the weather is questionable. Our therapists’ extensions are available on our About Us page.

If you don’t feel safe and prefer to stay home, PLEASE both text and call your therapist, their cell if you have it, to ensure contact ASAP so that we can adapt our schedules (e.g., stay home, come in later, leave early, eat lunch, offer the time to others, etc). If you do this there will be NO cancellation fee. If you no show, without making contact, then we will ask you to pay for your session time as booked.

Telemedicine

If you and your therapist agree, you may be able to have your appointment by video telemedicine via your smart device or computer. We offer secure telemedicine appointments via the FREE Telehealth by SimplePractice App. Simply download the App and ask your therapist to email or text you the link for your session.

Is it snowing now? Call or text your therapist for help.